Personal care home management software
One system for the whole home — residents, documentation, staff and reporting.
chum replaces the binders, whiteboards and spreadsheets your home runs on today. Staff document from any device in the tool they already know how to use; managers get complete records and submission-ready reports without chasing anyone.
- Any device
- Phone, tablet, Mac, PC — no install
- Unlimited users
- Priced on capacity, not headcount
- Little training
- Staff document on their first shift
resident page on a tablet
The platform
Everything the home documents, in one place
- 01
Resident records
A page per resident: medical history, vitals, daily routines, care level, contacts — all visible without opening a filing cabinet.
- 02
Journals & progress notes
Daily care routines, resident journals and staff communications in one feed. Entries can be marked priority, and managers can see who has read them.
- 03
Incidents & complaints
Structured records, kept as distinct types, with edit history intact. The report is the record — nothing gets rewritten later.
- 04
Training & certifications
Track certifications with flexible recurrence — quarterly, annual, multi-year — and see what is expiring before an inspector does.
- 05
Reporting & automation
Monthly bed status and service activity reports in submission-ready format: bed counts, subsidy status, level-of-care breakdown.
- 06
Roles, access & audit
Role-based permissions down to specific record types and actions, with audit logging of access, changes and exports, MFA and session timeouts.
Why homes switch
The record you need is never the one in the binder.
Paper and half-used software both fail the same way: the information exists, but nobody can find it, prove it, or report on it when an inspector or a family member asks.
Today
The incident report is in a binder at the nurses’ station.
With chum
It’s on the resident’s record, timestamped, with edit history.
Today
Nobody’s sure who read last night’s handover note.
With chum
Managers see exactly who has read each priority entry.
Today
Monthly reporting means a night of retyping.
With chum
The monthly report assembles itself from what staff already entered.
Today
Certification expiry is tracked on a wall calendar.
With chum
Expiries surface before they lapse, per staff member.
This system has single-handedly improved communication and documentation throughout our operation. What was painful before — motivating staff to document progress notes and incident reports — is now eagerly completed by staff.
Pricing
Based on your home’s capacity. Nothing per seat.
Unlimited users, monthly billing at an annual rate, free support during business hours, optional onboarding.
See pricing →